Support Centre

For security reasons, personal details can only be updated by formal request. Send a support ticket through the contact form on this page selecting "Personal data update", or contact us directly at contacto@druppify.com. Our team will process your request securely.

Druppify is a coordinating system that connects service providers (Druppers) with operators working across different stores and premises. If you have questions about how the system works, the roles or the relationships between the parties, we recommend reading our Privacy Policy and Terms and Conditions where it is set out in full.

To receive notifications from the Druppify app you need to grant the required permissions when the app asks for them the first time you open it. If you have already denied them, go to your device settings (iOS or Android), find Druppify in the app list and enable notification permissions.

On the app's Home screen you will find a "History" section where you can see all the services you have completed, completed orders, payments received and the detail of each operation. That gives you full access to your activity record.

We recommend reporting technical problems through our WhatsApp support number at +56 9 2683 1781 for a faster response. Include a description of the problem, your device model, the app version and screenshots. You can also read our Privacy Policy and Terms and Conditions.

Registration is done through the Druppify mobile app. Download it from the App Store (iOS) or Google Play Store (Android), choose the option to register as a Drupper and complete the form with your details. Once you submit your application, our team will review it and contact you with the next steps in the activation process.

Yes, Druppify is available for both iOS (iPhone/iPad) and Android devices. You can download the app from Apple's App Store or the Google Play Store. Make sure you are on the latest version of your operating system for the best experience.

Request it from the Druppify app: go to Settings and tap “Request account deletion”. If you no longer have the app, you can request it through the account deletion form: we will send a code to your account email to confirm it is you. Once confirmed, your account is locked. We reply within the period set by our Privacy Policy. From 1 December 2026 that period is 30 calendar days, which we may extend once by another 30 days, letting you know. When your account is closed we stop using your data. We keep blocked, and without your name in view, the data the law allows or requires us to keep —such as the record of the services provided and their payments— only for as long as necessary; after that we delete or anonymise it. The details are in our Privacy Policy.