Support Centre

On the login screen, tap "Forgot your password?". Enter the email address or phone number linked to your account and follow the instructions you receive to reset your password securely.

For security reasons, personal details can only be updated by formal request. Send a support ticket through the contact form on this page selecting "Personal data update", or contact us directly at contacto@druppify.com. Our team will process your request securely.

Druppify is a coordinating system that connects service providers (Druppers) with operators working across different stores and premises. If you have questions about how the system works, the roles or the relationships between the parties, we recommend reading our Privacy Policy and Terms and Conditions where it is set out in full.

To receive notifications from the Druppify app you need to grant the required permissions when the app asks for them the first time you open it. If you have already denied them, go to your device settings (iOS or Android), find Druppify in the app list and enable notification permissions.

On the app's Home screen you will find a "History" section where you can see all the jobs you have done, completed orders, payments received and the detail of each operation. That gives you full access to your activity record.

We recommend reporting technical problems through our WhatsApp support number at +56 9 2683 1781 for a faster response. Include a description of the problem, your device model, the app version and screenshots. You can also read our Privacy Policy and Terms and Conditions.

Registration is done through the Druppify mobile app. Download it from the App Store (iOS) or Google Play Store (Android), choose the option to register as a Drupper and complete the form with your details. Once you submit your application, our team will review it and contact you with the next steps in the activation process.

Yes, Druppify is available for both iOS (iPhone/iPad) and Android devices. You can download the app from Apple's App Store or the Google Play Store. Make sure you are on the latest version of your operating system for the best experience.

Inside the Druppify app you will find a button in your profile settings to request account deletion. Pressing it starts the data deletion process. Please note this is irreversible and you will lose all your history and associated data. See our Privacy Policy for more detail on how your data is handled.